Website Terms & Conditions.

Last updated: [insert date]

1. Website Terms & Conditions

1.1 About this website

This website (the Website) is operated by RescueRx ("we", "us", "our").

The Website is provided for general information purposes and to explain our private prescribing services.

By accessing or using this Website, you agree to be bound by these Website Terms & Conditions.

If you do not agree with these terms, you must not use this Website.

1.2 Website use

You agree to use this Website lawfully and not to:

Misuse the Website or introduce viruses, malware, or harmful code
Attempt unauthorised access to the Website or its systems
Use the Website in any way that could damage, disable, or impair its operation
Reproduce, copy, or commercially exploit Website content without permission

We reserve the right to suspend or restrict access to the Website at any time.

1.3 No medical advice via the Website

Content on this Website is not medical advice and must not be relied upon as such.

The Website does not provide diagnosis, emergency care, or treatment advice.

Clinical decisions are only made following:

Submission of a formal request
Completion of required clinical questionnaires
Review by a qualified prescriber
Explicit acceptance into the service

If you require urgent or emergency medical care, you must contact NHS 111, your doctor, or emergency services; https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/

1.4 Accuracy of information

We aim to keep Website information accurate and up to date, however we do not guarantee that all content is complete, current, or error-free.

Website content may be updated or withdrawn without notice.

2. Website Disclaimer

2.1 General disclaimer

The Website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, relating to the Website and its content.

We do not guarantee:

Continuous or uninterrupted access to the Website
That the Website will be free from errors or technical faults
That information will meet individual expectations or needs

2.2 Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

Subject to the above, we shall not be liable for:

Any loss or damage arising from reliance on Website content
Loss of data, business, income, or opportunity
Indirect or consequential loss

2.3 External links

This Website may include links to third-party websites for information purposes.

We are not responsible for the content, accuracy, or availability of external sites and do not endorse them.

3. Copyright & Intellectual Property

3.1 Ownership

All content on this Website, including text, logos, branding, graphics, layout, and design, is owned by or licensed to RescueRx unless otherwise stated.

3.2 Permitted use

You may:

View and print Website pages for personal, non-commercial use

You must not:

Copy, reproduce, modify, distribute, or republish Website content
Use our branding, logos, or materials without written permission

Unauthorised use may result in legal action.

4. Website Privacy Policy

This Privacy Policy explains how we collect and use personal data through the Website only.

Separate privacy information applies to clinical services delivered via our clinical platforms.

4.1 Data we collect via the Website

When using the Website, we may collect:

Contact details submitted via website forms (e.g. name, email address)
Technical data such as IP address, browser type, device information
Cookies and usage data (see Cookie Policy)

Website contact forms are not for clinical queries.

4.2 How we use Website data

We use Website data to:

Respond to general enquiries
Maintain Website functionality and security
Improve Website content and user experience

We do not sell Website data to third parties.

4.3 Legal basis

We process Website personal data under:

Legitimate interests (responding to enquiries, Website security)
Consent (where you submit information voluntarily)

4.4 Data storage and security

Website data is stored securely using appropriate technical and organisational safeguards.

Access is restricted to authorised personnel only.

4.5 Data retention

Website enquiry data is retained only as long as necessary to respond and meet legal or operational requirements.

4.6 Your rights

You have rights under UK GDPR, including the right to:

Access your data
Request correction or deletion
Object to processing

Requests can be made via our Contact Us page.

5. Cookies

The Website uses cookies to ensure proper functioning and to analyse usage.

You can control cookies through your browser settings.

Further details are provided in our Cookie Policy.

6. Changes to these terms

We may update these Website Terms & Policies at any time.

Continued use of the Website after changes indicates acceptance of the updated terms.

7. Governing law

These Website Terms & Policies are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

For general Website enquiries only, please use the form.

This Website must not be used for urgent or clinical enquiries.