Services.

RescueRx provides private repeat prescriptions for patients who require continuity of medication when access to their usual GP or prescriber is delayed or unavailable.

Our service is designed for individuals already established on stable treatment who need safe, clinician-reviewed prescribing through a secure online consultation.

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How the Service Works

1. Complete a short online consultation through our secure system.

2. A UK-registered clinician reviews your request.

3. Your medical information is assessed for safety and suitability.

4. If appropriate, a private prescription is issued.

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Who This Service Is Suitable For

• Patients on established long-term medication

• Individuals experiencing delays accessing their GP

• Patients requiring short-term continuity of treatment

• Adults able to provide accurate medical history

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Safety Information

RescueRx is not an emergency service.

Certain medicines and situations may not be suitable for online prescribing. In some cases, you may be advised to contact your GP, NHS 111, or emergency care.

Patient safety is always the priority.

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Can I request medication I already take?
Yes, where clinically appropriate and safe to do so.

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How quickly is my request reviewed?
Review times vary depending on demand, but urgent continuity cases are prioritised where possible.

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Is this an NHS service?
No — RescueRx provides private prescribing.

If you have unexpectedly run out of essential medication and cannot access your usual prescriber, RescueRx offers emergency private prescription assessments to help maintain continuity of care.

This service is designed to bridge short gaps safely while you arrange ongoing care.

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How It Works

• Submit an online consultation detailing your medication needs.

• A clinician reviews urgency, suitability, and safety.

• Where appropriate, a short-term prescription may be issued.

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What Counts as an Emergency Request

Examples include:

• Unexpected medication interruption

• Travel or access delays

• Repeat medication unexpectedly unavailable

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What This Service Does NOT Cover

• Medical emergencies

• New diagnoses

• Controlled or high-risk medication requests

• Situations requiring urgent physical assessment

If you are unwell or at risk, contact emergency services or NHS 111.

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/

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Can I get medication the same day?
Requests are reviewed as quickly as possible but at times same day approval may not be guaranteed.

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Do you replace emergency NHS care?
No — this service supports continuity of care only.

RescueRx offers online pharmacist-led consultations for patients seeking professional medication advice along with private prescribing where clinically appropriate.

Consultations are completed securely online, allowing convenient access to professional review without attending a clinic.

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What to Expect

• Structured medical questionnaire

• Review by an experienced prescribing clinician

• Assessment of current treatment and safety

• Clear outcome and clinical guidance

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What We Can Help With

• Medication continuation requests

• Advice around existing prescriptions

• Treatment suitability assessment

• Short-term prescribing where appropriate

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Why Patients Use Online Consultations

• Difficulty accessing appointments

• Convenience and flexibility

• Need for quick clinical review

• Continuity between providers

• Written, documented evidence of interaction

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Is this the same as an online pharmacy?
No — RescueRx provides clinical assessment, prescribing decisions and digital prescriptions.

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Do I need to be registered with a GP?
No, but providing current doctor or past GP information helps continuity of care.

We understand that accessing doctor care as a visitor can sometimes be challenging.

If you are visiting the UK or temporarily staying and need access to ongoing medication, RescueRx provides private prescription assessment and prescribing to help maintain treatment safely whilst abroad.

 

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How It Works

• Complete a secure online consultation.

• Provide information about your usual medication and history.

• A clinician reviews your request for safety and suitability.

• A private prescription will be sent digitally where appropriate.

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Who This Service Is Suitable For

• Visitors to the UK and those who forgot to bring their medications with them

• Temporary residents in need of a refill

• Travellers requiring continuity of medication

• Individuals awaiting registration with a local GP

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Important Information

Prescriptions are issued only where clinical safety can be confirmed.

You will be asked for proof of medication history and supporting information.

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Do I need a UK GP?
No — but current doctor details are necessary.

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Can all medications be prescribed?
No — some medicines require direct in-person care or specialist review. Exclusions apply.

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What evidence will I need to provide?

Details of national ID, travel plans, access to medical history, copy of clinic letter(s), record of an original prescription and / or photo of medication(s) - labelled if no clinic letter present. English translation may be required.